Store Policies

Thank you for choosing Dead Honest Fitness! We are a family-owned fitness apparel company dedicated to providing you with high-quality products and exceptional customer service. Below are some important details about our store policy:

1. Processing Time:

   - We strive to process and ship orders within 3-5 business days.

2. Payment Options:

   - We accept various payment methods, including credit/debit cards, PayPal, and Venmo providing you with secure and convenient options.

3. Customer Support:

   - Our team is here to assist you! If you have any questions or concerns, please don't hesitate to contact us at deadhonestfitness@gmail.com

Return Policy:

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your Dead Honest Fitness apparel, you may return the items within 30 days of purchase for a full refund or exchange. Here are the details of our return policy:

1. Eligibility:

   - To be eligible for a return, the items must be in unused and unworn condition, with all original tags and packaging intact.

   - We cannot accept returns on products that have been customized or altered.

2. Return Process:

   - To initiate a return, please contact our customer support team at deadhonestfitness@gmail.com

   - Once your return is approved, you will receive instructions on how to proceed with the return.

3. Refund or Exchange:

   - Once we receive and inspect the returned items, we will process your refund or exchange within 3-5 business days.

   - Refunds will be issued to the original payment method used for the purchase.

4. Return Shipping:

   - Customers are responsible for the shipping costs associated with returning the items unless the return is due to a defective or incorrect product.

5. Defective or Incorrect Items:

   - If you receive a defective or incorrect item, please contact us immediately. We will cover the return shipping costs and provide a replacement or a full refund.

Note: Please make sure to include your order number and contact information when requesting a return or contacting our customer support team.

We appreciate your support. We hope you enjoy your Dead Honest Fitness apparel, but in case you need to make a return, we're here to make the process as smooth as possible. Thank you for supporting our family business!